Shipping & Exchange Policy

Orders placed through Uroshma.pk are processed within 1 to 3 working days following successful order confirmation.

Customers are responsible for providing accurate delivery information. Incorrect addresses or contact information may result in delays. Our team may contact customers for order verification before dispatch.

Shipping Charges:
A flat shipping fee of PKR 300 applies to orders unless a promotional offer states otherwise.

Delivery Time:
Major Cities: 2 to 5 working days
Other Areas: 3 to 7 working days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, strikes, remote locations, or circumstances beyond our control.

Exchange Eligibility:
Products may be exchanged within 7 days of delivery for:
• Size issues
• Manufacturing defects
• Damaged items
• Incorrect products received

Returned items must remain unused, unwashed, and in original packaging with tags attached.

Customers are responsible for return courier charges. An exchange delivery fee of PKR 300 applies.

Uroshma reserves the right to inspect returned products before approving an exchange request.

Orders placed through Uroshma.pk are processed within 1 to 3 working days following successful order confirmation.

Customers are responsible for providing accurate delivery information. Incorrect addresses or contact information may result in delays. Our team may contact customers for order verification before dispatch.

Shipping Charges:
A flat shipping fee of PKR 300 applies to orders unless a promotional offer states otherwise.

Delivery Time:
Major Cities: 2 to 5 working days
Other Areas: 3 to 7 working days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, strikes, remote locations, or circumstances beyond our control.

Exchange Eligibility:
Products may be exchanged within 7 days of delivery for:
• Size issues
• Manufacturing defects
• Damaged items
• Incorrect products received

Returned items must remain unused, unwashed, and in original packaging with tags attached.

Customers are responsible for return courier charges. An exchange delivery fee of PKR 300 applies.

Uroshma reserves the right to inspect returned products before approving an exchange request.

Orders placed through Uroshma.pk are processed within 1 to 3 working days following successful order confirmation.

Customers are responsible for providing accurate delivery information. Incorrect addresses or contact information may result in delays. Our team may contact customers for order verification before dispatch.

Shipping Charges:
A flat shipping fee of PKR 300 applies to orders unless a promotional offer states otherwise.

Delivery Time:
Major Cities: 2 to 5 working days
Other Areas: 3 to 7 working days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, strikes, remote locations, or circumstances beyond our control.

Exchange Eligibility:
Products may be exchanged within 7 days of delivery for:
• Size issues
• Manufacturing defects
• Damaged items
• Incorrect products received

Returned items must remain unused, unwashed, and in original packaging with tags attached.

Customers are responsible for return courier charges. An exchange delivery fee of PKR 300 applies.

Uroshma reserves the right to inspect returned products before approving an exchange request.